Payment Solutions > Debt Collections Agency

Debt Collection Agency

It's simple. If we don't collect anything, the service is free!

Stop wasting valuable time collecting bad checks. Payment Solution's debt collection agency will simplify the collection process, and get your money in your hands faster. With our program we will assess your bad check problem and offer simple yet effective solutions to help your company increase its cash flow.

Payment Solutions is your source to solve your returned check problem. We will handle all your non sufficient fund check recoveries and bad check collections, utilizing the latest technology in check recovery such as our electronic check re presentment program. Additionally, our professional recovery representatives will enhance the recovery process and increase the probability of a successful recovery campaign. Payment Solutions offers the most innovative recovery methods that will eliminate your non sufficient fund check problems!

  • Recover more checks
  • You pay ONLY if we collect for you
  • Our fees are based on results
  • 25 plus years of debt collection experience
  • Knowledgeable and professional collection staff
  • Avoid making uncomfortable calls to your customers
  • Our collection percentages beat the industry averages
  • We have fantastic customer service, you will have you own dedicated account manager

Over twenty five years of debt collection experience

Payment Solutions, established in 1983, provides a customized debt collection services to all entities requiring cost effective support in the management of debt collections and receivables. Payment Solutions is more than just a debt collection agency. We turn our clients' needs into long term positive relationships by presenting responsible solutions to their credit problems, quickly and dramatically.

Payment Solutions offers cost effective debt collection capabilities and is licensed and bonded as a debt collection agency by the State of California. Payment Solutions currently handles receivables from a diversified client base across the United States. We realize the importance of consistent performance and how it can positively influence the success of an account. Payment Solutions is adept at collecting on any type of account. Our fee is contingent only upon the collection which directly translates to no collection, no fee.

We provide the highest quality of debt collection practices, collection staff and customer service support. Clients benefit from a significant increase in their return on receivables by alleviating the necessity of costly in house debt collection procedures. Most importantly, our clients are assured that through Payment Solutions collection policies and practices, as well as our customized collection approach, their potential future relationship with their delinquent customer base will be preserved.

Debt collection philosophy

Payment Solutions has always maintained the goal of providing superior debt collection practices combined with the latest in account solution alternatives to both our clients and our client’s delinquent customer base. We are extremely public relations conscious and realize the importance of the client/delinquent customer relationship and potential for that relationship to, once again, become positive.

Our purpose it to turn our client’s losses into profits. We help our clients to be more successful by increasing the cash flow more quickly and efficiently than they have ever experienced before. Our clients value Payment Solutions ability to provide effective debt collection solutions while maintaining our client’s image to their delinquent customer.

Payment Solutions is an active member of the American Collectors Association, the California Association of Collectors, and the Better Business Bureau. We maintain complete Errors and Omissions Coverage, Client Indemnity Bond, Personal Liability and Employee Fidelity Coverage.

Debt collection practices

All contact with the delinquent customers is made through the mail and telephone. We are in strict compliance with the Fair Debt Collection Practices Act. Payment Solutions collection staff diligently pursue on the balance of the account where there is a known home or business telephone number. We customize our contact with delinquent customers to meet the client’s needs and expectations

Debt collection systems

Payment Solutions is fully equipped with state of the art debt collection software. We have some of the most technologically advanced resources to locate delinquent customers. In addition to credit data access and reporting capabilities with the major reporting agencies, Payment Solutions also possesses access to Lexis Nexis products and specialized skip tracing tools.

Clients can also benefit from Payment Solutions detailed computer generated reports which provides detailed account management information. Acknowledgement Reports verify the receipt of allocated accounts. Inventory Reports detail the status of individual delinquent accounts, and a contingency statement accompanies the monthly payments which specify the collected accounts, the amounts and the contingency fees paid. All this data is available through our web site client portal or through monthly statements that are mailed to you.